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Contact – Shenzhen Top 1 Custom Packaging Factory
Get in touch
Fill out the contact form below to keep in touch our sales team and packaging engineers. Our sales can send back the price informaiton in 20 minutes only if the requirements from you is clear. You can ask our packaging engineer to send back the solution if you have no idea about the graphic designs and packaging types!
Our Location
Headquarter
Address: 7F, Yuanxing Commerical Building, Shajing Town, Bao’an Disctrict, Shenzhen
Phone: +86 135 7086 6244
Email: [email protected]
Phone: +86 135 7086 6244
Email: [email protected]
Manufacturing Centre
Address: Li Songlang 2nd Industrial Zone, No.18, FengTang Rd, Shenzhen
Phone: +86 136 8640 7367
Email: [email protected]
Phone: +86 136 8640 7367
Email: [email protected]
Customer support
Socials
Frequently Asked Questions
How can I request a quote?
Provide your product type (e.g., paper gift box, folding carton), dimensions (L×W×H), quantity, printing/finishing needs, artwork (if available), and delivery address. Attach any reference photos or dielines to speed things up.
What products do you supply?
We make a wide range of custom packaging, including: paper gift boxes; collapsible gift boxes; custom cosmetic, perfume, candle, apparel, jewelry, hair extension & consumer electronics boxes; glitter & holographic gift boxes; kraft paper gift boxes; empty magnetic palettes; paper tube packaging; paper gift bags; folding cartons; cardboard displays; printed corrugated boxes; printing services; video packaging; marijuana packaging; child resistant packaging; concentrate packaging boxes; and pre-roll boxes.
What information should I include in my first message?
Tell us your product type, size, order quantity, material preference (e.g., kraft, coated paper, corrugated), printing method (CMYK/Pantone), finishes (lamination, foil, embossing, spot UV, holographic, glitter), and your timeline and shipping destination.
Do you have a minimum order quantity (MOQ)?
MOQs vary by item, structure, and finish. Share your target quantity and we’ll advise the most economical option—small trial runs may be possible for select products.
Can I get samples before placing a bulk order?
Yes. We offer stock samples to check materials, digital proofs for artwork, and custom pre-production samples for full verification. Sample availability and costs depend on the project details.
What is the typical lead time?
Lead time depends on quantity, materials, and finishes. We’ll confirm a production and shipping estimate with your quotation.
What artwork files do you accept?
Vector files (AI/PDF) are preferred; high-resolution PSD/PNG/JPG also work. Please provide CMYK or Pantone colors, 3 mm bleed, outlined fonts, and embedded images.
What printing and finishing options are available?
Offset CMYK and Pantone printing; matte/gloss lamination; soft-touch; foil stamping; emboss/deboss; spot UV; textured papers; glitter and holographic effects—great for cosmetics, candles, jewelry, and premium gift boxes.
Do you offer eco-friendly materials?
Yes. Options include recycled or kraft papers, responsibly sourced boards, water-based coatings, and paper-based structures like tubes and corrugated to reduce plastics. Tell us your sustainability goals and we’ll recommend materials.
Can you handle shipping and customs?
We can arrange air, sea, or courier delivery under common Incoterms (e.g., EXW/FOB/CIF/DAP). We provide the required export paperwork; local duties/taxes are usually paid by the receiver unless otherwise agreed.
Do you make child-resistant and cannabis packaging?
We produce child-resistant structures and compliant packaging styles (e.g., pre-roll, concentrate, and marijuana packaging). Regulations vary by region, so please share your market requirements; we’ll suggest appropriate options.
How soon will I hear back after contacting you?
We aim to reply within one business day. For urgent projects, note your deadline in the message and we’ll prioritize the response.